Privacy Policy Page
REWE Network Technology
Co., Ltd. ("REWE Company" or "REWE) provides
services for your use of the REWE platform (see definition) in accordance with
the provisions of this "REWE Service Agreement" ("this
Agreement"), which is used by users (see definition) in this agreement. It
has legal effect with REWE company!
Users are requested to read this agreement carefully. The terms of
exemption or limitation of liability will be shown in bold, and users should
focus on reading. Unless the user has read and accepted the terms of this
agreement, the user has no right to use the services provided by REWE. After the user successfully
registers as a user in accordance with the REWE platform registration procedure, it is
deemed that the user has fully read and accepted all the terms of this
agreement, and this agreement will take effect immediately and is binding on
both parties.
1. Confirmation and acceptance of this agreement
1. The content of this agreement includes the text of the agreement and
all the various rules, guidelines and agreements that REWEhas published or may publish in the
future ("various rules"). All types of rules are an integral part of
the agreement and have the same legal effect as the text of the agreement.
2. REWE has the right to formulate and modify this
agreement or various rules from time to time as needed. If there is any change
in this agreement, REWE will publish an announcement on the REWE website to notify users. If the user does
not agree with the relevant changes, he must stop using the
"service". Once the revised agreement is published on the REWE platform, it will automatically take
effect immediately. All kinds of rules will take effect after publication and
become part of this agreement. Logging in or continuing to use the
"service" will indicate that the user accepts the revised agreement. Unless
otherwise expressly stated, any new content that expands the scope or
functionality of the "Service" is bound by this Agreement.
3. Please read the entire service agreement carefully before registration.
If you have any questions, you can consult the REWE platform.
4. The documents indicated by the link text without the word
"rules" in this agreement are still part of this agreement, and also
require the user's understanding and compliance, and are binding on the user.
2. Definition
1. User and User Registration
Users include buyers and sellers (buyers). Users must be natural persons
with full capacity for civil conduct, or entities with legal business
qualifications. If the user uses the REWE platform services for minors under the age of
18, the consent of their parents or guardians is required in advance. Anyone
without civil capacity, persons with limited civil capacity, and organizations
without business or specific business qualifications improperly register as REWE platform users or REWE users who engage in transactions beyond
the scope of their civil rights or capacity, REWE has the right to request the Users and
their guardians, or organizations are responsible.
2. REWE Platform
REWE Platform: Refers
to the platform established by REWE Company and used to provide users with buying
and selling services, including the REWE website, the REWE overseas mall, and the REWE overseas shopping artifact and other PC
and mobile client platforms. The REWE platform station is only used as an online
trading platform, as a place for users to identify trading objects, negotiate
the transactions of goods and services, and obtain various trade-related
services. The REWE platform does not participate in the
buying and selling behavior itself as a user (buyer or seller).
3. Services
REWE provides, (1) all
services related to transactions on the REWE platform, including but not limited to
using the REWE platform to publish transaction
information, query item information, participate in online group purchases of
items, enter into item sales contracts with other users, and evaluate other The
user's credit, participating in relevant activities of the REWE platform and having the right to enjoy
other relevant information services provided by the REWE platform; (2) publishing instant messages,
emails and advertisements to users; (3) other services that REWE deems necessary to provide .
3. User rights and obligations
1. Register an account
(a) Refers to the process in which the user logs in to the REWE platform, fills in the relevant
information as required, and confirms that he agrees to perform the relevant
user agreement. Users have the right to have their own user name and
transaction password on the REWE platform, and have the right to use their
user name and password to log in to the REWE platform trading platform at any time.
Users shall not borrow, transfer or authorize others to use their own REWE platform username in any forms and history
of communication with us, our service providers and other third parties;
· Usage and
transaction data, including details about your searches, orders, advertisements
and content you interact with on the Platform, and other products and services
relevant to you;
· Location data;
· any other
information about the user when the user registers to use our service or
platform and when the user uses the service or platform, and information
related to how the user uses our service or platform; and
· Aggregate data
about content that users engage with.
3.2 You agree not to submit any inaccurate or misleading information to us
and you agree to notify us of any inaccuracies or changes to such information.
We reserve the right, in our sole discretion, to request further documentation
to verify the information you have provided.
3.3 We may access your information if you use your social media account
("Social Media Account") to register as a user of our Platform, link
your REWE account to your social media account or
use any REWE social media features Your social media
account provider has been voluntarily provided to your social media account
provider in accordance with that provider's policy, and we will manage and use
any such personal data in accordance with this policy at all times.
3.4 If you do not want us to collect the above information/personal data,
you can opt-out at any time by notifying our Data Protection Officer in
writing. For more information on opting out, please see the section below
titled "How do you withdraw consent, request access, or correct the information
you provide us?" . However, please note that opting out or withdrawing
your consent to our collection, use or processing of your personal data may
affect your use of the Services and Platform. For example, opting out of
collecting location information will cause its location-based functionality to
be disabled.
4. Collection of other data
4.1 As with most websites and mobile applications, the information sent by
your device may include data about you recorded by web servers as you browse
our platform. This typically includes, but is not limited to, your device's
Internet Protocol (IP) address, computer/mobile device operating system and
browser type, mobile device type, mobile device characteristics, Unique Device
Identifier (UDID) or Mobile Equipment Identifier (MEID) For your mobile device,
the address of the referring website (if any), the pages you visit on our
website and mobile applications and the time of visit, and sometimes a
"cookie" (which can be disabled using your browser preferences) Helps
websites remember your last visit. If you are logged in, this information will
be associated with your personal account.
4.2 Our mobile applications may use technologies such as GPS, Wi-Fi, etc.
to collect precise information about the location of your mobile device. We
collect, use, disclose and/or process this information for one or more
purposes, including but not limited to location - where you request or provide
you with relevant content based on your location or allow you to share your
location with other users Services, as part of Services under our Mobile
Application. For most mobile devices, you can revoke your consent for us to
obtain your location information through your device settings. If you have any
questions about how to disable your mobile device's location services, please
contact your mobile device service provider or device manufacturer.
4.3 Much of the same information (including but not limited to IP) is sent
to us when you view a page on our website or mobile application, when you view
content and advertisements and access other software on our platform or through
the Services address, operating system, etc.); however, your device does not
send us information about the content installed on the Services and Platform,
ad viewing and/or software, and when, other than page views.
5. Cookies
5.1 From time to time, we or our Authorised Service Providers and
Advertising Partners may use "cookies" or other features to allow us
or third parties to collect or share information about your use of our Services
or Platform. These features help us improve our platform and the services we
offer, help us deliver new services and features, and/or enable us and our
advertising partners to provide you with more relevant content, including
through remarketing. "Cookies" are identifiers stored on your
computer or mobile device that record data about your computer or mobile
device, how and when the Services or Platforms are used or accessed, how many
people are there, and other activities within our Platforms. We may associate
cookie information with personal data. Cookies also link to information about
the items you choose to buy and the web pages you view. This information is
used to track your shopping cart, provide content specific to your interests,
enable our third-party advertising partners to serve advertisements on sites
across the Internet, perform data analysis and monitor service usage.
5.2 You can refuse the use of cookies by selecting the appropriate
settings on your browser or device. However, please note that if you do this,
you may not be able to use the full functionality of our platform or services.
6. How do we use the information you provide to us?
6.1 We may collect, use, disclose and/or process your personal data for
one or more of the following:
· Consider and/or
process your applications/transactions with us or your transactions or
communications with third parties through the Services;
· To administer,
operate, provide and/or manage your use of and/or access to our Services and
our Platform (including but not limited to remembering your preferences), and
your relationship with us and user account;
· To respond to,
process, process or complete transactions and/or fulfill your requests for
certain products and services, and notify you of service issues and unusual
account behavior;
· Enforce our Terms
of Service or any applicable End User License Agreement;
· Protect personal
safety and the rights, property or safety of others;
· For the purpose of
identifying, verifying, due diligence or understanding your customers;
· Assess and make
decisions related to your credit and risk profile and credit product
eligibility;
· To maintain and
administer any software updates and/or other updates and support that may be
required from time to time to ensure the smooth operation of our Services;
· To process or
facilitate customer service, carry out your instructions, process or respond to
any inquiries made by you or on your behalf (or purported to be made by);
· To administer
and/or manage your relationship with us or your use of our services, contact or
communicate with you by voice calls, text and/or fax messages, email and/or
postal mail or otherwise, such as but not limited to communicating
administrative information to you in connection with our services. You acknowledge
and agree that we may carry out such communications by mailing letters,
documents or notices to you, which may involve disclosing certain personal data
about you to effect delivery of the same and on the outer cover envelope/mail
parcel;
· Allow other users
to interact with you, contact you, or view some of your activities on the
Platform, including notifying you when other users send you private messages,
leave comments for you on the Platform, or use social features to contact you
on the Platform superior;
· Conduct research,
analysis and development activities (including but not limited to data
analysis, surveys, product and service development and/or analysis), analyze
how you use our Services, recommend products and/or services relevant to your
interests, and improve our services or products and/or enhance your customer
experience;
· Allow audits and
surveys to verify the size and composition of the target audience and
understand their experience with the REWE service;
· For marketing and
advertising, and in this regard, to send you marketing and promotional
information related to products and/or services (including, but not limited to,
Shopee's possible third-party products and/or services) through various mediums
and communications and Materials collaborate or collaborate with products or
services that Shopee (and/or its affiliates or related companies) may be
selling, marketing or promoting, whether such products or services exist now or
are created in the future. You can unsubscribe from receiving marketing
communications at any time using the unsubscribe function in electronic
marketing materials. We may use your contact information to send newsletters or
marketing materials from us and our related companies;
· To respond to
legal process or to comply with any applicable law, governmental or regulatory
requirements in any relevant jurisdiction or where we have a good faith belief
that such disclosure is necessary, including but not limited to satisfying
disclosure requirements under Shopee or its related companies or affiliates any
legally binding requirements (including, where applicable, displaying your
name, contact details and company details);
· To generate
statistics and research for internal and statutory reporting and/or record
keeping requirements;
· Conduct due
diligence or other screening activities (including but not limited to
background checks) in accordance with legal or regulatory obligations or risk
management procedures that may be required by law or that we may have implemented;
· Audit our Services
or REWE's business;
· Prevent or
investigate any actual or suspected violation of our Terms of Service, fraud,
illegal activity, omission or misconduct, whether or not related to your use of
our Services or any other matter arising out of your relationship with us;
· Respond to any
threats or actual claims against Shopee or other claims that any content
violates the rights of third parties;
· To store, host,
back up (whether for disaster recovery or otherwise) your personal data,
whether within or outside your jurisdiction;
· Process and/or
facilitate business asset transactions or potential business asset transactions
where such transactions involve Shopee as a participant or only an affiliate of
Shopee or an affiliate as a participant or involve Shopee and/or any one or
more of REWE affiliates or affiliates as participants
and there may be other third party organizations involved in the transaction.
"Business Asset Transaction" means the purchase, sale, lease, merger,
consolidation or any other acquisition, disposition or financing of an
organization or a portion of an organization or any business or asset of an
organization; and/or
· Any other purpose
we notify you with your consent.
(collectively, the "Purpose").
6.2 You acknowledge, agree and agree that if required by law or pursuant
to a court order or order of any government or regulatory body having
jurisdiction over Shopee or in good circumstances,Shopee can access, save and
disclose your account information and content. believe that such access
protection or disclosure is reasonably necessary to: (a) comply with legal
process; (b) comply with the requirements of any governmental or regulatory
authority having jurisdiction over Shopee; (c) enforce Shopee's Terms of
Service or this Privacy Policy policies; (d) respond to any threats or actual
claims against Shopee or other claims that any content violates the rights of
third parties; (e) respond to your customer service requests; (f) protect the
rights of Shopee, its users and/or the public, property or personal safety.
6.3 As the purposes for which we will/may collect, use, disclose or
process your personal data depend on the current circumstances, the above
purposes may not arise. However, we will notify you of such other purposes when
we obtain your consent, unless privacy laws permit the processing of applicable
data without your consent.
7. How does REWE protect and retain customer information?
7.1 We implement a number of security measures and endeavour to ensure the
security of your personal data on our systems. User personal data is contained
behind secure networks and only accessible to a limited number of employees
with special access rights to such systems. However, absolute security cannot
inevitably be guaranteed.
7.2 We will retain personal data in accordance with privacy laws and/or
other applicable laws. That is, we will destroy or anonymize your personal data
when we reasonably determine that (i) the retention of such personal data is no
longer consistent with the purpose for which it was collected; (ii) it is no
longer available for any legal or business purpose. Retention is required;
(iii) there is no other legitimate interest to further retain such personal
data. If you stop using the Platform, or your consent to use the Platform
and/or Services is terminated or revoked, we may continue to store, use and/or
disclose your personal data in accordance with this Privacy Policy and our
obligations under privacy laws. According to Applicable law, we may process
your personal data securely and without prior notice to you.
8. Does REWE disclose the information it collects from
visitors to external parties?
8.1 In conducting our business, we will/may need to use, process, disclose
and/or transfer your personal data to our third party service providers, agents
and/or our affiliates or related companies and/or other third parties Three
parties, these third parties may be located in or outside Malaysia for one or
more of the above items. Such third party service providers, agents and/or
affiliates or related companies and/or other third parties will process your
personal data on our behalf or otherwise, for one or more of the above. We endeavour
to ensure that third parties and our affiliates protect your personal data from
unauthorized access, collection, use, disclosure, processing or similar risks
and retain your personal data only for as long as it is required for the above
purposes .
· Our subsidiaries,
affiliates and related companies;
· Buyers or sellers
with whom you transact or interact on the Platform, or in connection with your
use of the Services for the above purposes;
· other users of our
platform for one or more of the above;
· Contractors,
agents, service providers and other third parties that we use to support our
business. These include, but are not limited to, parties that provide
administrative or other services to us, such as post offices, logistics service
providers, financial service providers, advertising and marketing partners,
telecommunications companies, information technology companies and data
centers;
· A government or
regulatory body that has jurisdiction over Shrimp or as permitted by Section
6.2;
· In the event of a
merger, divestiture, reorganization, reorganization, dissolution or other sale
or transfer of some or all of Shopee's assets (whether as a going concern or as
part of bankruptcy, liquidation or similar proceedings), the buyer or other
heirs, where personal data held by REWE about users of our services are assets
transferred; or counterparties to business asset transactions involving Shopee
or any of its affiliates or related companies; and
· Third parties to
whom we disclose for one or more purposes, and for which one or more of these
third parties in turn collect and process your personal data.
8.2 We may share user information about our users, including statistical
and demographic information, and information about their use of the Services
with advertising partners and third-party providers of advertising, remarketing
and/or other programming.
8.3 For the avoidance of doubt, to the extent that privacy laws or other
applicable laws permit organisations such as us to collect, use or disclose
your personal data without your consent, such consent granted by law will
continue to apply. Subject to the above and in compliance with applicable law,
we may use your personal data for recognized legal reasons, including to comply
with our legal obligations, to perform our contract with you, to achieve
legitimate interests and for our use of this data for reasons greater than
those of you data protection rights, or where necessary in relation to legal
claims
8.4 Personal data transmitted to or contained on the website may be
unlawfully intercepted or accessed by third parties, technology may fail or not
work as expected, or information may be accessed, misused or misused by someone
through no fault of ours. Notwithstanding this, we will deploy reasonable
security arrangements to protect your personal data as required by privacy
laws; however, absolute security cannot be guaranteed, such as, but not limited
to, when unauthorized disclosures are made through no fault of ours The
malicious content is caused by malicious and sophisticated hacking attacks.
8.5 REWE allows you to share videos from YouTube
(“YouTube Content”) in the REWE Live feature. For this, REWE uses the YouTube API service provided by
YouTube. By sharing YouTube content, you hereby agree to be bound by the Google
Privacy Policy (http://www.google.com/policies/privacy).
8.6 Pursuant to Shopee's Terms of Service, a user (including any employee,
agent, representative or any other person acting on or on behalf of the user)
hereby agrees, by using the service ("Recipient"), that they will (i)
abide by and all applicable privacy laws relating to any such data, including
any collection, processing, storage or transfer of such data; (ii) allowing
Shopee or users whose personal data the recipient has collected (“disclosing
party”) from the recipient’s delete his or her data so collected from the
database; (iii) in each case of (ii) and (iii) above, allow Shopee or the
disclosing party to review what information the recipient has collected about
them, in compliance with applicable law and Where required by applicable law.
8.7 Notwithstanding anything herein, the Seller (including any employee,
agent, representative, or any other person acting on or on behalf of the
Seller) shall comply with all applicable privacy In terms of data, (i) the
personal data of such buyers shall not be used without the prior written
consent of such buyers and Shopee, except as reasonably necessary to respond to
buyer inquiries and to execute, reply, process, process or complete transactions;
(ii) should refrain from using such information to contact buyers outside the REWE platform; (iii) not disclose such buyer’s
personal data to any unauthorized third party without the prior written consent
of the buyer and Shopee; (iv) Adequate security measures shall be taken to
protect the personal data of each Shopee user in its possession, such data
shall only be retained as necessary for the above-mentioned purposes and in
accordance with privacy laws, and such data shall be deleted or returned to: Any
request by Shopee REWE or as reasonably possible after the
transaction is completed; (v) notify REWE's Personal Data Protection Officer at [email protected] in the event of any potential data breach
or other loss of such user data.
9. Information for children
9.1 The Services are not intended for children under the age of 13. We do
not knowingly collect or maintain any personal data or non-personally
identifiable information from anyone under the age of 13, nor is any part of
our Platform or other services directed to children under the age of 13. As a
parent or legal guardian, please do not allow such children in your care to
submit personal data to REWE. If the personal data of a child under
the age of 13 in your care is disclosed to Shopee, you hereby consent to the
processing of the child's personal data and accept and agree to be bound by
this policy on behalf of the child. We will close any accounts dedicated to
such children and will delete and/or delete personal data of any child under
the age of 13 that we believe has been submitted without parental consent.
10. Information collected by third parties
10.1 Our Platform uses Google Analytics, a web analytics service provided
by Google Inc. ("Google"). Google Analytics uses cookies, which are
text files placed on your device, to help the platform analyze how users use
the platform. The information generated by the cookie about your use of the
platform (including your IP address) will be transmitted to Google and stored
on servers in the United States. Google will use this information to evaluate
your use of the platform, to compile reports on website activity for website
operators and to provide other services related to website activity and
internet usage. Google may also transfer this information to third parties if
required by law, or if such third parties process information on Google's
behalf.
10.2 We and third parties may from time to time provide software
application downloads for your use through the Platform or Services. These
applications may individually access and allow third parties to view your
identifying information, such as your name, user ID, IP address of your device,
or other information such as any cookies you may have previously installed or
installed for you through third parties Software application or website.
Additionally, these applications may require you to provide additional information
directly to third parties. The third-party products or services offered through
these applications are not owned or controlled by Shopee. We encourage you to
read the terms and other policies posted by such third parties on their
websites or elsewhere.
11. DISCLAIMER REGARDING SECURITY AND THIRD-PARTY WEBSITES
11.1 We do not guarantee the security of personal data and/or other
information you provide on third party websites. We do implement various
security measures to maintain the security of your personal data in our
possession or control. Your personal data is contained behind secure networks,
accessible only to a limited number of persons with special access rights to
such systems, and is required to keep personal data confidential. We provide the
use of secure servers when you place an order or access your personal data. All
personal data or sensitive information you provide is encrypted into our
database and can only be accessed as described above.
11.2 In order to provide you with greater value, we may select various
third-party websites to link to the Platform and build within the Platform. We
may also engage in co-branding and other relationships to provide e-commerce
and other services and features to our visitors. These linked sites have separate
and independent privacy policies and security arrangements. Even if third
parties are affiliated with us, we have no control over these linked sites,
each of which has privacy and data collection practices independent of ours. We
may not receive data collected by our co-branding partners or third-party
websites (even if available on or through our platform).
11.3 We are therefore not responsible or liable for the content, security
arrangements (or lack thereof) and activities of these linked sites. These
linked sites are for your convenience only and you access them at your own
risk. Nonetheless, we seek to protect the integrity of our platform and the
links on each platform, so any feedback on these linked sites is welcome
(including, but not limited to, if a particular link does not work).
12. Will REWE transfer your information overseas?
12.1 Your personal data and/or information may be transferred, stored or
processed outside your country for one or more purposes. In most cases, your
personal data will be processed by us in Singapore, where our servers are
located. REWE will only transfer your information
overseas in accordance with privacy laws.
13. How do you withdraw consent, request access or correct the information
you have provided to us?
13.1 Withdrawal of consent
13.1.1 You may withdraw your consent to the collection, use and/or
disclosure and/or request deletion of your personal data in our possession or
control by emailing our Personal Data Protection Officer at [email protected]. com, we will
process such requests in accordance with this Privacy Policy and our
obligations under the Privacy Act and other applicable laws. However, your
withdrawal of consent may mean that we will no longer be able to provide you
with services and we may be required to terminate your existing relationship
and/or your contract with us.
13.1.2 In addition to withdrawing your consent by emailing us in
accordance with clause 13.1.1, you may withdraw REWEthrough the Google Security Settings
page at https://security.google where you share YouTube content Access to your
personal data. com/settings/security/permissions.
13.2 Request to access or correct personal data
13.2.1 If you have an account with us, you can access and/or correct your
personal data currently in our possession or control in person through the
Account Settings page on the Platform. If you do not have an account with us,
you may request access and/or correction of your personal data currently in our
possession or control by submitting a written request to us. We will need
sufficient information from you to determine your identity and the nature of
your request in order to be able to process your request. Therefore, please
submit your written request to our Personal Data Protection Officer by sending
an email to [email protected].
13.2.2 We may charge you a reasonable fee for processing and processing
your request to access your personal data. If we elect to charge, we will
provide you with a written estimate of the fee we will charge. Please note that
we are not required to respond to or process your request for access unless you
agree to pay a fee.
13.2.3 We reserve the right to object to the correction of your personal
data in accordance with the provisions of privacy laws, which require and/or
authorize organisations to object to correction of personal data in specified
circumstances.
14. Questions, concerns or complaints? contact us
14.1 If you have any questions or concerns about our privacy practices, we
welcome you to contact us by email: [email protected]
Last Modified: October 29, 2021
